How to Access your W-2

Does your screen look different than this? If so, you may be still on the older version of Netchex. To upgrade, have your administrator email us at earlyaccess@netchexonline.com to switch you over. Need the old version of this video; click the link below:

LEGACY:

https://netchexonline.wistia.com/medias/1t9xsrvj3c

Raymond Franklin
over 1 year agoJanuary 28, 2019
view my W-2
Anonymous
over 1 year agoFebruary 6, 2019
LaMarcus Griffin view my W-2
Anonymous
over 1 year agoMarch 22, 2019
View my W-2
Anonymous
over 1 year agoMarch 31, 2019
What if these options aren't there on your account?? Or when I do the second option, it says that they aren't available
Stephen Leitz
over 1 year agoApril 1, 2019
Good morning,
The reason you won't be able to pull electronic tax information is most likely due to your access level. I am fairly confident you're at Limited Employee Access which does not allow you to view personal identifiable information and also does not allow you to pull electronic tax information. If you want to pull your electronic tax information, you will need to upgrade your access by going to your user ID at the top right hand corner and click on Account Management. There should be a box which gives you the option to upgrade your account to Full Employee Access. Once you do this; it should allow you to pull your W-2's. 

I hope this helps!
Mindy Yeager
7 months agoDecember 9, 2019
Hi - Is there a newer version of this video for the new layout that was rolled out in fall 2019?
Stephen Leitz
7 months agoDecember 9, 2019
Hey Mindy,

Does this one look like your employees screen? https://netchexonline.wistia.com/medias/zgdfglx2ev
Anonymous
6 months agoJanuary 3, 2020
I click on view my w2 but it won't download. Now it use to let me view my paystub and w2 but all sudden it stopped
Stephen Leitz
6 months agoJanuary 6, 2020
Good morning!

If you attempt to download the 2019 W2 it will not download until it is available. The only reason I can think of which would not allow you to view your W2 or paycheck stubs would be due to you have limited employee access. If you can click on your picture at the top right hand corner--> Account Settings. See if you're listed as Full or Limited employee access. If you have limited employee access, you will need to upgrade your account to full.
Steve Vaughn
6 months agoJanuary 3, 2020
I left an employer and can not get logged into netchex. My employer told me to use my email and reset my password, when i type in my email it says it doesnt recognize it even though netchex sent me an email at that email address to authorize electronic w-2. How do i get this resolved?
Stephen Leitz
6 months agoJanuary 6, 2020
Hey Steve,

Thank you for the comment! I'm not sure if you've ever logged into Netchex before but this would impact your ability to get into Netchex for the first time if you have not logged in before. 
1) If you have logged in, you need to ask your employer for your User ID (typically the first initial from your first name, first initial from your middle name and your last name (sometimes followed by a number if there are multiple Steve Vaughn's). When you have this, you can do the forgot password function. If you know your user ID, just do forgot password and enter in your User ID.
2) If you've never logged in before, your employer will need to get you your user ID and will need to do a couple of steps in the background to get you setup (please have them call our customer service line to speak with our reps about the process). 
I hope this helps!
Anonymous
6 months agoJanuary 8, 2020
How do I login in to my account
Anonymous
6 months agoJanuary 19, 2020
Cannot access my account at all.  Can.w-2 be mailed out
Hector Arias
6 months agoJanuary 19, 2020
00:00:00
I don't remember my user name or password neither. Cannot access my account at all.  Can.w-2 be mailed out
Stephen Leitz
6 months agoJanuary 20, 2020
Hey Hector,

It is very possible you've never logged into Netchex before. I suggest reaching out to your site administrator. Also, W2's are typically printed/sealed and shipped to the clients main site and they distribute to the employees in person or by mail. I would also suggest letting your administrator know what your current address is as well so it is mailed to the correct location. I hope you have a great day!
Anonymous
6 months agoJanuary 22, 2020
Wen will w-2 be available
Anonymous
6 months agoJanuary 23, 2020
My W-2 still states no record. HR says its on your end. We have not even had ESS consent forms.
Anonymous
6 months agoJanuary 23, 2020
I can't upgrade my account it won't let me enter my email address to get the code to upgrade
Anonymous
5 months agoJanuary 28, 2020
I can’t upgrade my account either it won’t let me enter my email address
Alexus
5 months agoFebruary 8, 2020
Employer can't help and I can't access the websites
Stephen Leitz
5 months agoFebruary 10, 2020
Hey Alexus, 

We unfortunately cannot reset your account as the employer will need to do this. If they're having difficulty, please have them call our customer service team so we can walk them through the steps to get your account activated. 

Thank you!
Anonymous
4 months agoFebruary 28, 2020
Didnt receive my w2 yet
Kamie Dupre
3 months agoApril 14, 2020
Didn't receive my w2, can not access account, employer went out of business
Stephen Leitz
3 months agoApril 14, 2020
Hey Kamie,
I sent a verification email to KAMIEMDUPRE@ICLOUD.COM. This email will only be good for 24 hours and it will expire again. Follow the instructions to get back into your account; or do forgot password. Thank you!
prabha karan
3 months agoApril 22, 2020
My company was shutdown by govt we lost our jobs I need W2 for my income tax  should I do my email id mprabha2@yahoo.com and user id pkaran
Kerry Brown
2 months agoApril 28, 2020
Need a duplicate copy of w-2. No longer at this emoloyer.
Stephen Leitz
2 months agoMay 4, 2020
Kerry, 

You will need to log into your Employee Self Service Account. If you have never logged into Netchex before; you will need to work with this employer to get you access. If you have logged in but forgot your password; please use the forgot password function to get you in there. 

I hope this helps!
Anonymous
10 days agoJune 28, 2020
I need a copy of my w2 so I can sign up for unemployment. Can't get old boss to give me copy and our work place rose through netchex to pay us. Help please
JimmyMedine
6 days agoJuly 2, 2020
01:24:24
finished
JimmyMedine
6 days agoJuly 2, 2020
01:24:24
finished video
Anonymous
1 day agoJuly 6, 2020
I can't get my w-2 from called around all I get is recordings due to pandemic please help anybody would advise
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